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Our Routes

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Transit Fares

Fixed Route Fares

Adult: $1.00
Senior: $0.50
65+/Disabled w/ID card or Medicare card
Children: $0.50 (Under 5)
Lap Children: FREE

Exact fare in cash or ticket is required. Drivers do not carry or give change.

Children 12 and under must be accompanied by an adult.

FREE RIDES on all Fixed Routes for Active Military and Veterans

We appreciate your service. Sit back and enjoy our friendly service and frequent stops, available every 30 minutes to get you where you need to go.

Fixed Route Schedule Service Fares

All Veterans and active military personnel are welcome to ride the Franklin Transit Fixed Routes for Free. When boarding the transit vehicles, individuals need to show the transit driver their military ID card.

Ticket Books: For your convenience, you can buy books of tickets at the Downtown Transit Center located at 708 Columbia Avenue.

Ticket books can be purchased online here.

The Franklin Transit system offers Flexible Deviation pickup/dropoff service on the fixed routes for ADA and Medicare customers within ¾ miles of the published fixed route.

Reservations are required to be made the previous service day (615) 628-0260.
Maximum of two deviations per hour per route.
The fare of a flexible deviation trip is fifty cents (.50) ADA. Medicare charge plus additional fifty centers (.50) for the reserved pickup, for a total fare of one dollar ($1.00).
The Franklin Transit ADA coordinator is Mike Johnston, The TMA Group.
- mjohnston@tmagroup.org
- Phone: 615 628 0263

TODD On Demand Fares

Reservation Contact Number: (615) 628-0260

Available throughout most areas in the city of Franklin.

TODD provides pre-arranged curb-to-curb pick-up and drop-off service as well as all-day, same-day access to Franklin’s fixed route public transit service.

Confirmed Reservations Required

Reservations Required. Reservations are scheduled on a first-come, first-serve basis with priority given to ADA-eligible and registered individuals. Reservations should be made a minimum of 24 hours prior to requested service date and time. ADA-eligible individuals can make same-day reservations. If you are an ADA-eligible individual who has a need to make a reservation for Monday on a Sunday, please leave a message on Sunday for our operations staff detailing your request by calling (615) 628-0260. We will return your call Monday morning to confirm your pickup. For all non ADA eligible customers, leaving a message on the voice mail is encouraged for any day of the week, but your reservation is not confirmed until you have spoken with a Franklin Transit representative.

Scheduling. Reservations can be made in person Monday-Friday between 9:00 am – 4:30 pm at the Franklin Transit Center, 708 Columbia Avenue or by calling (615) 628-0260. Acceptance of reservation is subject to availability of seat for requested time.

Fares. TODD fares are ZONE-based. All TODD fares include same-day, all-day access to Franklin’s fixed route service.

NOTE: One-way trip is a single pick-up and drop-off.

Learn more about our Zones

ZONE 2: The area within ¾ mile of the fixed transit route.
$3.00 per person/one-way trip
$5.00 per person/round trip

$2.00 (ADA-eligible or Adult 65+)/one-way trip
$4.00 (ADA-eligible or Adult 65+)/round trip

ZONE 3: The area beyond the fixed transit route and Zone 2 within the city limits of Franklin.
$4.00 per person/one-way trip
$6.00 per person/round trip

$2.00 (ADA-eligible or Adult 65+)/one-way trip
$4.00 (ADA-eligible or Adult 65+)/round trip

All TODD vehicles are ADA accessible and can accommodate eight to twelve passengers.

Call TODD at (615) 628-0260 for more information.

Due to potential traffic and logistic variables, TODD vehicle may arrive up to 15 minutes prior to or 15 minutes after your appointment time. Your TODD driver will standby up to 5 minutes after your appointment time, before requesting to be released by Franklin Transit Operations. If the TODD vehicle is late to your scheduled appointment time, we will make every effort to contact you and standby for 5 minutes after our arrival. Missed appointments due to TODD late arrival will not be considered a “No Show”.

Purchase Tickets

City map with streets, roads, parks and river. Gps and navigation concept. Town plan. Vector illustration.

Franklin Transit Master Plan

The City of Franklin has undertaken a study for a master plan for transportation mobility in our area. We invite everyone who lives, works, or spends time in Franklin to participate in the Franklin Transit Master Plan.

Visit the Virtual Meeting Room to take a brief survey as well as share your feedback.

Read About the Study

Developed to provide recommendations and a vision-based guide for the Franklin Transit Authority, the Study includes a 10-year plan for capital investments and recommendations for serving the transportation mobility needs of the population served by the Authority. The Study includes analysis of a variety of service delivery options and scenarios for consideration by the public, users of the system, and community stakeholders in selecting the preferred scenario. Analysis of costs and revenues along with ridership-based performance metrics are used to evaluate the performance and development of a fiscally constrained plan that includes strategies to address inter-regional travel needs, regional travel needs, and local travel needs alike. The Franklin Transit Authority has contracted outside consultant support from Benesch in partnership with Varallo Public Relations to provide these transportation planning services.

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News & Updates

RFP – Franklin Transit Authority

By Franklin Transit | September 22, 2025

The purpose of this RFP is to solicit proposals for the purchase of 12 +2 cutaway buses to providetransportation services to the Franklin Transit Authority and its riders. The Franklin Transit Authority (FrTA) looks to procure three (3) 12 +2 cutaway buses with the option to purchase up to three (3) additional buses if available…

ADA & Senior Services

Public transit systems must provide people with disabilities an equal opportunity to benefit from their services. In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990 (“ADA”), the Franklin Transit Authority will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities. The Franklin Transit Authority will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities. To learn more about American Disabilities ACT (ADA) and the U.S. Department of Justice Civil Rights Division, go to https://www.ada.gov/. To learn more about Franklin Transit policy and procedures as it relates to ADA, click the Learn More button below.

ADA Priority Service (Franklin Transit Certification Required)

Franklin Transit is willing to make reasonable modifications for those with disabilities. Please call 615-628-0260 to request.
All Franklin Transit vehicles are ADA accessible.
Complementary ADA para-transit services is available within ¾ mile of our fixed route services
ADA Priority Service Customers receive origin to destination service.
If you are a visitor to our city and have ADA complementary paratransit service documentation from another transit agency, Franklin Transit will provide Prioritized Special ADA Service on Franklin Transit.
For eligibility of these services please call our Customer Service at (615) 628-0260, email Mike Johnston at mjohnston@tmagroup.org, or click here for application: Prioritized Special Service Application (ADA) (En Espanol)
- Click here for the Franklin Transit Prioritized Service Appeal Request Form if you would like to appeal our determination regarding your eligibility for the Franklin Transit Prioritized Service.
- The Franklin Transit allows for persons with disabilities, and persons with a Medicare card to pay one half the fare during all services times.
- Passengers with Approved ADA Priority Service standing can make previous day reservations at (615) 628-0260. If you are making a reservation request for Monday through Saturday service on a Sunday when the office is closed, please leave a message identifying your name and Priority Service Standing and we will return your call Monday morning with your confirmed service.
The Franklin Transit system offers Flexible Deviation pickup/drop off service on the fixed routes for ADA and Medicare customers within ¾ miles of the published fixed route.
- Reservations are required to be made the previous service day (615.628-0260).
- Maximum of two deviations per hour per route.
- The fare of a flexible deviation trip is fifty cents (.50) ADA, Medicare charge plus additional fifty cents (.50) for the reserved pickup, for a total fare of one dollar ($1.00)
- • The ADA Coordinator for Franklin Transit, The TMA Group and VanStar is:
  - Mike Johnston
  - Phone: (615) 628-0260 Fax: (615) 628-3219
  - Email: mjohnston@tmagroup.org
  - Office Hours: Mon-Fri 9am to 4:30 pm
  - 708 Columbia Avenue, Franklin, TN 37064
- The TMA Group – Franklin Transit – VanStar
  - 708 Columbia Avenue Franklin, TN 37064
  - Phone: (615) 628-0260
  - Fax: (615) 628-3219
  - Monday – Friday: 9 am to 5 pm

Senior Services

The Franklin Transit Authority allows for Senior Citizens (65+) to pay one half the fare during all services times.
The Franklin Transit system offers Flexible Deviation pickup/drop off service on the fixed routes for Senior Citizen customers within ¾ miles of the published fixed route.
Maximum of two deviations per hour per route.
Reservations are required 24 hours in advance (615.628-0260).
The fare of a flexible deviation trip is a combination of a $.50 cent fare (ADA or Medicare) plus a $.50 fare for reserved pickup, for a total of $1.00.

Purchase

Franklin Transit 10 Ticket Book
Price range: $5.00 through $10.00
Regular $10
Discounted for Senior(65+)/Disabled with ID Card ($5)

All Transit Tickets and Passes are good on both Franklin Transit Fixed Route Services and TODD (Transit On Demand) services.

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Fast Passes
Price range: $12.50 through $25.00
31-Ride Rolling Pass – ($25) Adult
31-Ride Rolling Pass – ($12.50) Discounted for Senior(65+)/Disabled with ID Card

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Hours

Transit Service Hours

Hours of Operation:
Monday – Friday: 6:30 am – 6:00pm
Saturday: 8:30 am – 6:00 pm
Sunday: Closed

Downtown Franklin Transit Center is located at 708 Columbia Avenue in Downtown Franklin, TN.

Transit Office Hours